Payment Security: Does the Hospitality Industry Need to Improve Customer Data Measures?

Accepting fast payments has, after all, always been crucial in hospitality businesses. If there’s a long line – in a cafe, a pub, or a restaurant, for example – customers need to be able to pay quickly and securely.

Quickly – and securely.

The advent (and continuing evolution) of contactless technology has ticked the first box. Customers are able to purchase a coffee, beer, or wine at the point of sale in mere milliseconds – seamlessly, and with just the flick of a wrist. Yet the big question remains – how secure is it?

Below, we’ll examine the state of payment security in the hospitality industry. How do payments at the point of sale work – and how safe are they, really? 

Moreover, does the hospitality industry need to improve how it handles sensitive customer data? And, if so…how?

The State of Payments in the Hospitality IndustryLet’s start by acknowledging the obvious – the hospitality industry is extremely reliant on debit and credit card…